Website Migration

A: The web site migration service provided by Rivera Hosting is absolutely free and consists of moving all your files, databases and e–mails from your current hosting provider to your new hosting account with us. We will also fine–tune all the configuration settings necessary for your web sites to be completely operational on our state–of–the–art cloud hosting platform.Our techs are completely capable of transferring any sort of site. With years of experience in this field, they’re well–versed in the specificities of our hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom app with lots of custom libraries is as easy as transferring a simple WordPress–based weblog.

A: There are plenty of variables to keep in mind – the total amount of files, the size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. However, we do our best to implement all web site migrations within a 48–hour period. Smaller–sized websites are migrated faster – typically within 24 hours.

A: We don’t gather any personal info. We’ll need, however, the login info for your old web hosting account and the name of the website that you would like to migrate.

A: User privacy is one of our chief priorities – that is why, both our payment page and our CP login page are protected with enterprise–class digital certificates. We employ security measures, which include, but are not limited to: physical, electronic and administrative procedures to safeguard the information that we accumulate online. And we’ve got a detailed and rigid Privacy Policy, which specifies the types of information that we collect.

A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. After the migration is complete, we will make certain that everything is functioning correctly and that the integrity of your content is not compromised before informing you that the migration is completed. Then we will instruct you how to move the domain to your hosting account with us and how to modify the DNS settings.

A: Nah. We will never contact your web hosting provider about anything at all. They will not be aware of the website transfer either.

A: We can transfer your web site from any hosting provider or any Linux–powered hosting platform so long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.