A live chat is a real-time way of communication between a web hosting supplier's support crew and its clients. It's an efficient way to receive some info about the hosting services or have some issue resolved because you are talking to a live agent. The benefits of using a live chat service instead of calling or opening a trouble ticket are the reduced chance of errors when you exchange data like usernames or domain names, the more rapid response time since the communication is live plus the fact that you don't have to stay on the chat constantly - you can do another thing while the agent investigates the issue involved. In addition, you're able to connect with a live chat room from any computer that is connected to the web, avoiding the telephone rates that you'll have to pay in case you're calling to another country.

Live Chat Support in Shared Web Hosting

As a part of the support services that we provide for our shared web hosting, you can find live chat support that is available each and every day, even on holidays. You'll be able to get in touch with us no matter if you already have an account or not, as we will support you with all sorts of things, ranging from supplying you with basic info about our solutions if you are not a client yet and you're thinking about acquiring one of our plans, to assisting you with setting up an e-mail account in an e-mail client. Some problems are more complex and time-consuming, so you'll have to use the ticketing system that is incorporated into our Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on our live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we provide with all of our Linux semi-dedicated packages, you're able to get the the right answers for any questions you may have or have lots of troubles dealt with right away. Our service is accessible every day, thus you will be able to talk to an agent even on holidays and weekends. In the event that you are unsure which package would be better for your web sites or if our advanced cloud hosting platform matches some system requirements, you can come on the live chat before purchasing anything. In case you are a current customer, you will be able to obtain more information about billing issues, account settings along with a variety of common tech issues you may encounter, for instance if you are unable to install an email account in a client on your PC. Our live chat will save you lots of time no matter where you are or when you contact us.