Support Channels

  • Video Tutorials
  • Video Courses

  • Our how to video courses will help you with any task within the web hosting Control Panel.

  • Ticketing System
  • A Ticketing System

  • Our customer support department is on duty night and day to handle your requests. You will receive an answer in max 60 minutes right after the ticket application.

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Types of Support

  • Shared Hosting Support
  • Shared Web Hosting Help

  • If you need help organizing your shared web hosting account, or need more resources for your sites, just let us know and we’ll give you the most efficient response.

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  • VPS Hosting Support
  • VPS Web Hosting Assistance

  • Assuming that you run into difficulties utilizing your SolusVM admin panel, or with any of the apps your VPS has been pre–configured with, just inform us.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Support

  • If you require expert hints and tips from a webmaster or would like to improve the configuration of your dedicated hosting server, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very user-friendly and easy to navigate. Nevertheless, if, at any time, you require assistance, you're able to count on our 24/7 tech support service.
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