Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer guarantee with all of our shared web hosting packages, meaning that every single support inquiry you email will undoubtedly be replied to within an hour maximum. Our support crew members have been taught to very quickly solve any issue and to provide you with prompt advice on any difficulty that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is offered by a crew of experienced experts who will be prepared to answer your inquiry promptly. You can speak with the tech support team staff by launching a technical support ticket from your Hosting Control Panel or by posting us an e–mail. On business days, you may also call us on the telephone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need help while performing tasks within the Control Panel, you can always select the Help button and find your problem in the selection of content articles that will come up. We have as well turned almost all of the content articles into educational videos. The collection of instructional videos will show up if you select the Videos option located in each section.