1 hour ticket response
Timely assistance is our primary concern and that is the reason why we have a team of proficient support engineers who are eager to provide a swift reply to any question that you might possibly have. Simply open your trouble ticket from the Hosting Control Panel and we’ll get back to you within sixty minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute tech support ticket response time.
A First–Class Customer Service
We’ve got a team of web hosting support engineers who are ready to reply to all your queries anytime you need assistance. Almost all our customer support team members have several years of experience in the shared web hosting field, which suggests that you can constantly rely on rapid and exhaustive answers to your problems.
An Intuitive Help Center Section
Incorporated into the Hosting Control Panel is an easy–to–navigate Help Center section, which offers different information sources. You can search through a constantly updated knowledge base offering web hosting account management articles and website administration articles, check out our educational video tutorials or check out our F.A.Q. repository.
